Senior Specialist - Customer Knowledge – Douala
MTN CAMEROON
Douala, Littoral, Cameroon
·Postuler au plus tôt
·Non spécifié
·Informatique - Electronique - Numérique
·Développeur
- To initiate relevant Customer Knowledge
- To insure Data accuracy and availability from different Sources (Data warehouse, transvers applications…)
- To Build Consistent Data Governance Process.
- To define Marketing needs in term of Data-marts, Reports within IS-BI unit
- To execute and validate UAT in Data appliance migration / New Implementation
- To Provide Customer behavioural insights in Ad how way of frequent Reporting.
- To manage Consultancy third-party that support Customer Knowledge.
- To identify long-term trends in telecoms markets.
- To give warning, Alerts concerning Business Performance.
- To transform needs in information of the company in term of data analytics and availability.
- To identify areas for improvement within marketing departments and to implement analytical solutions in order to resolve issues.
- To perform Predictive Scoring, Multivariate Analytics, Clustering, Social network analysis using Datamining Techniques.
- At least 3 years University Degree in Datamining, Statistics, Computer Science
- Fluent in English and French
- At least 5 years’ experience in Telecom Industry (including at least 3 Years in Datamining/CVM) OR 3 years’ experience in Banking Sector (within 3 years in BI / Data Mining)
- Experience in supervising/managing others;
- Experience working in a medium to large organization.
- OBEII Reporting, Power BI
- Advanced SAS Level 3
- Advanced Enterprise Miner Lev3
- Industry / Certifications
- SAS Certification
- SQL/Oracle Certification/ Python/Machine Learning, R
- Any other specifications
Knowledge
- Statistical modelling and multivariate analysis
- Data mining and predictive analytics
- Complex market research
- forecasting techniques
- pricing analysis
- reporting and performance analysis
- marketing planning
- project management
- Advanced statistical software skills (SAS, R, etc.)
- Advanced SQL / PLSQL Language (Oracle…)
- Advanced Knowledge of SGBD Databases Scheme (Oracle, MySQL, Pivotal.)
- Data quality and control methods
- Wide analytical skills
- Extra good numerical mind
- Must be able to work under pressure
- Conceptual Thinker
- Problem Solver
- Improvement Driver
- Culture and Change Champion
- Supportive People Manager
- Relationship Manager
- Results Achiever
- Operationally Astute
- High Level of integrity and confidence
- Supporting and Coaching attitude
- Very organized
- Unify people/Build a team
- Conflict Management
- Plan work
- Monitor work
- Problem solving
» Années d'expérience: Entre 5 ans et 8 ans
» Niveau Académique Minimum: Licence
