Assistants clientèles / Customer Assistants – Yaoundé, Douala, Buea
CREDIT AFRICA INVEST S.A
Yaoundé, Douala, Buea
·23 Jul. 2024
·Non spécifié
·Banque - Finance
·Chargé de clientèle de particuliers
- Ensure a welcome and quality service within the branch;
- Sell products and services;
- Prospect and develop your customer portfolio;
- Fill in and follow customer knowledge reports or KYC files;
- Proceed with the opening of accounts after verification of the conformity of the documents provided and compliance with the rules and procedures;
- Receive loan requests and forward them to the account manager.
- Mastery of products and services sold in MFIs (MicroFinance Institutions)
- Mastery of sales and prospecting techniques
- Mastery of customer reception techniques
- Mastery of negotiation techniques
- Be perfectly bilingual (French and English)
- Be oriented customer and result
- Have good customer relationship management skills
- BAC+2 (HND) minimum in Banking and Finance, Management Science, Accounting, Marketing and Communication, Commercial Action, and/or any equivalent diploma
- Live in one of the following towns : Douala, Yaoundé and Buea
- Justify at least 2 yearsof experience in customer relationship position (customer assistant) within a 2nd category MFI or a bank
- Be a Cameroonian (Male/Female)
- Be available immediately
» Années d'expérience: Entre 2 an et 3 ans
» Niveau Académique Minimum: Bac+2 (BTS / HND,...)
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