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Program Manager - ERP Systems – Yaoundé

International Rescue Committee

Yaoundé, Centre, Cameroon

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Postuler au plus tôt

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Non spécifié

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Informatique - Electronique - Numérique

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Ingénieur informaticien

Description
The Programs Manager - ERP Systems serves as the focal point for the interests and support needs of the IRC’s program and grants users across the IRC’s network of offices. This position will work closely with the Integra Regional Deployment Leads and counterparts from Finance and Supply Chain. The Programs Manager - ERP Systems will support efforts to improve Integra deployment (focusing on program and grants staff perspective) and regularly liaise with Deputy Directors of Programs and Program Coordinators during the deployment period. The Programs Manager - ERP Systems will also collaborate with the Integra technical support team to resolve service requests from program and grants staff. The Programs Manager - ERP Systems will travel approximately 20% of their time to the IRC’s offices to support deployment as needed.
Missions / Responsabilités / Activités
  • Represent Program and Grants staff and their system needs on the Integra project, regularly liaising with Deputy Directors of Programs, Program and Grants Coordinators.
  • Support deployment tasks related to Program and Grants functional areas, including data cleanup and migration from OTIS (the IRC’s grant management application), security role mapping, and developing guidance notes and other deployment-stage communications.
  • Support Program and Grants superusers
  • Collaborate with the Integra training team to ensure trainings are tailored and delivered to Program and Grants staff.
  • Support Program and Grants teams as they test Integra system processes, collect feedback, and share with the Integra deployment team leads.
  • Provide hyper support/operational support in response to requests from Program and Grants staff.
  • Generate ideas and collect new requests for system enhancements relevant to Program and Grants staff and collaborate with Integra technical colleagues to review, implement, and test these enhancements.
  • Contribute to project learning initiatives, representing the perspectives of Program and Grants staff.
Compétences / Exigences / Qualités
  • Experience managing programs and grants in an IRC field office at a Manager, Coordinator or Deputy Director
  • Excellent verbal and written communication skills; training facilitation skills an advantage
  • Experience working cross-functionally, especially with IT, Finance and Supply Chain teams
  • Understanding of IRC finance, supply chain, and grant management processes
  • Experience with IT systems; experience with Integra or other ERP systems an advantage
  • Experience of working in formal project management environment an advantage
  • Fluency in English; proficiency in French is required
Profil du candidat
Documents de candidature
» Curriculum Vitae
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