Sales Officer – Douala
Dangote Cement Cameroon
Douala, Littoral, Cameroon
·Apply ASAP
·Unspecified
·Trade - Sale - Distribution
·Technical Sales
- Plan and carry out all sales activities on assigned accounts or areas.
- Responsible for ensuring customer satisfaction and managing quality of product and service delivery.
- Execute sales plan based on the approved sales strategy in conjunction with the Area Sales Manager.
- Process customer orders and follow-up with distribution personnel to ensure prompt product delivery in line with organisational policies.
- Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
- Log and address customer complaints; escalate appropriate issues and follow-up to ensure proper resolution.
- Work closely with Area Manager to identify constraints to product sales and notify the Head, Regional Sales.
- Proactively identify and report on potential revenue streams or new sales avenues.
- Initiate and manage relationships with internal and external customers within the local environment.
- Prepare/compile periodic activity, financial and performance reports.
- Perform any other duties assigned by the Area Sales Manager.
- Ensure that sales targets are met and exceeded.
- HND or its equivalent in a related discipline.
- Minimum of two (2) years relevant work experience.
- Good understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
- Excellent knowledge of DCS’s product and service offerings.
- Basic understanding of micro and macroeconomic indices and their impact on business.
- Very good communication, negotiation and relationship management skills.
- Very good analytical and problem solving skills.
- Ability to manage multiple priorities effectively.
- High ethical standards.
- Very good customer service skills.
- High sense of responsibility and accountability.
» Years of work experience: Between 2 year and 3 years
» Minimum Education Level: Associate's Degree
