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Chargé clientèle – Douala

Prepdia

LOGPOM, Douala, Littoral, Cameroon

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03 May. 2024

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Permanant

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Trade - Sale - Distribution

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Account Manager

Description
Charge customer
Missions / Responsibilities / Activities
MAIN MISSION: Preserve, develop, make profitable and control the risks of a client portfolio.
POSITION OBJECTIVES
  • Understand client and tutor needs and develop plans to meet them
  • Aim to retain customers and renew contracts
  • Approaching potential clients to build relationships
  • Conclude telephone sales agreements and maintain good relationships with customers.
  • Follow up on all customer inquiries via phone, email, WhatsApp or other means of communication to ensure they book classes.
  • Manage the company's social media accounts, which involves responding to comments, messages, responding to inquiries and acquiring customers on social media.
Job Requirements
  •  ACADEMIC LEVEL: Min BAC + 2 in Commerce and Management or any other equivalent diploma.
  •  Good command of French and English (Bilingual)
  • Spirit of synthesis and analysis.
  • Ability to work under pressure.
Applicant profile
» Minimum Education Level: Associate's Degree
Application Documents
» lettre de motivation
» Curriculum Vitae
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