Customer Assistant – Buea
CREDIT AFRICA INVEST S.A
Buea, Southwest (Sud-Ouest)., Cameroon
·29 Oct. 2023
·Unspecified
·Trade - Sale - Distribution
·Account Manager
- Ensure a welcome and quality service within the branch;
- Sell products and services;
- Prospect and develop your customer portfolio;
- Fill in and follow customer knowledge reports or KYC files;
- Proceed with the opening of accounts after verification of the conformity of the documents provided and compliance with the rules and procedures;
- Receive loan requests and forward them to the account manager.
- Mastery of products and services sold in MFIs (MicroFinance Institutions)
- Mastery of sales and prospecting techniques
- Mastery of customer reception techniques
- Mastery of negotiation techniques
- Be perfectly bilingual (French and English)
- Be oriented customer and result
- Have good customer relationship management skills
- BAC+2 (HND) minimum in Banking and Finance, Management Science, Accounting, Marketing and Communication, Commercial Action, and/or any equivalent diploma
- Reside in the city of Buea
- Justify at least 1 year of experience in customer relationship management or in a similar position (customer assistant) within a 2nd category MFI or a bank
- Be a Cameroonian (Male/Female)
- Be available immediately
» Years of work experience: Between 1 year and 2 years
» Minimum Education Level: Associate's Degree
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